Important notification about the MidWestOne online banking system

April 6th, 2017 madmin

To ensure your financial information remains protected online, MidWestOne Bank plans to disable support for older, less secure Internet encryption versions.

Starting Tuesday, April 11, the MidWestOne Bank online banking systems will only be accessible from web browsers that support TLS 1.2 encryption or better.

If your computer cannot support TLS 1.2, you may have issues accessing online banking.

How to determine your current level of encryption.

Generally, if you use a computer that runs on Windows 7 or newer, you will not experience an interruption in service. The same applies if you are using a Mac computer with Safari 7 or newer.

If you’re unsure of what level of encryption your computer and web browser can support, we can help! Just click the link below to determine if the new minimum version of encryption is being supported on your current device.

CLICK HERE TO TEST YOUR ENCRPYTION

If you receive a message indicating that your browser supports the latest encryption standards, you’re ready to go and no further action is needed.

If you receive a message stating that your browser needs to be updated, you’ll need to update your browser to its most recent version. If you do not wish to update your browser, please follow the steps below.

Step 1: Identify which Internet browser you are using.

Your browser is a software application that lets you visit web pages on the Internet. Popular browsers include Google Chrome, Firefox, Safari and Internet Explorer.

Step 2: Figure out what version of the browser you have installed.

To determine your level of encryption, you need to figure out which version of your Internet browser you are using.

This information is typically available in the browser’s settings area. For example, if you’re running Internet Explorer on your computer, you can find this information by following these simple steps:

  1. Open Internet Explorer.
  2. Click or tap on the gear icon.
  3. Click or tap the About Internet Explorer menu item.
  4. The major version of IE, like Internet Explorer 11, or whatever it happens to be, is probably pretty apparent thanks to the big Internet Explorer logo that has the version attached.

Step 3: Checking your browser version for TLS encryption support.

Here is TLS encryption support information for most major browsers:

  • Microsoft Edge | Compatible with TLS 1.2 by default
  • Internet Explorer 11 & above | Compatible with TLS 1.2 by default
  • Internet Explorer 9 & 10 | Compatible with TLS 1.2, but not be default*
  • Internet Explorer 8 & below | Not Compatible
  • Firefox 27 & above | Compatible with TLS 1.2 by default
  • Firefox 23 to 26 | Compatible with TLS 1.2, but not be default*
  • Firefox 22 & below | Not Compatible            
  • Chrome 38 & above  | Compatible with TLS 1.2 by default
  • Chrome 22 to 37 | Compatibility depends on Operating System
  • Mac/Safari 7 & Above | Compatible with TLS 1.2 by default
  • Mobile Safari iOS 5 & Above | Compatible with TLS 1.2 by default
  • Android 5.0 (Lollipop) | Compatible with TLS 1.2 by default

Step 4: Enable TLS 1.2

Enabling TLS 1.2 in Internet Explorer

  1. Press the ‘Alt’ and ‘T’ key or go to ‘Tools’.
  2. Select ‘Internet Options’.
  3. Select the ‘Advanced’ tab.
  4. Scroll down to ‘Security’ section.
  5. Locate and check the box next to ‘TLS 1.2’.

Enabling TLS 1.2 in Chrome

(uses same settings as Internet Explorer)

  1. Press the ‘Alt’ and ‘F’ key or go to the primary options menu.
  2. Select ‘Settings’.
  3. Scroll down and select ‘Show advanced settings…’
  4. Scroll down to ‘Network’ section and click ‘Change proxy settings…’
  5. Select the ‘Advanced’ tab.
  6. Scroll down to ‘Security’ section.
  7. Locate and check the box next to ‘TLS 1.2’.

Enabling TLS 1.2 in Firefox

  1. Type ‘about:config’ in the web address bar and press the ‘Enter’ key.
  2. Bypass any warnings you may receive.
  3. Scroll down to ’security.tls.version.max’ and double-click on it or press the ‘Enter’ key.
  4. Set the value in the menu to ‘3’ and click ‘OK’.

Safari does not have any options for TLS support; these settings are managed by default.

Are you running Windows XP or Windows Vista? Please read…

Microsoft terminated support for Windows XP in 2014 and has announced plans to do the same to Windows Vista on April 11, 2017. Windows XP and Windows Vista are unable to support TLS 1.2 through Internet Explorer. This means that you will be unable to access MidWestOne online banking from these types of computers while using Internet Explorer.

For security reasons, we do not recommend accessing online banking from a computer running Windows XP or Windows Vista. However, alternative browsers such as Google Chrome and Mozilla Firefox may continue to work after April 11, 2017. Although these browsers may continue to work after TLS 1.1 support is disabled, how long these browsers will be supported for older versions of Windows is unknown.

About the author

Comments are closed.