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The Target Data Compromise

(Updated December 23, 2013)

Target announced Thursday, December 19, 2013, that it had suffered a massive data breach that affected at least 40 million of the customers who visited its stores during the height of the holiday shopping season. The company says that it has resolved the problem and that its systems are now secure. To be clear, the individuals responsible for this fraudulent activity did not hack into the MidWestOne Bank database.  For those who may have been affected by the breach, here’s what you need to know:

  1. MidWestOne Bank is closely monitoring the situation and working with our partners to obtain information regarding potentially compromised MidWestOne Bank issued Visa check cards.  We have identified and reissued new Visa check cards for each of the affected MidWestOne Bank cardholder accounts.  These card holders will be notified by postal mail soon, and will receive their new card and PIN within two to three weeks.  Those affected should activate the new card by calling the number on the card.  Then destroy the old card.  Cardholders of breached cards may continue to use those cards until the new one arrives.  The breached cards will be automatically deactivated on January 27, 2013.

 

  1. MidWestOne Bank check cards are Visa check cards.  Visa has a zero liability policy for fraud protection on unauthorized transactions.  If you discover unauthorized Visa credit or check card charges on your account, and notify us in a timely manner, your liability is $0.  If you see unauthorized postings to your account, notify us as soon as possible.
  • MidWestOne Bank: 800-247-4418
  • Shazam (if outside of bank business hours): 800-383-8000

 

  1. Since current cards are at risk, we stress for you to monitor your account activity.  MidWestOne Bank offers several convenient options to do so, including:

 

  1. This Washington Post article provides a good, quick summary of the Target data breach.

 

      5.  Target's official notice.

 

All MidWestOne Bank Commercial and Business Credit Card cardholders that have compromised cards have already been identified and contacted as of December 20, 2013.

If you hold a MidWestOne Bank consumer credit card, issued by Commerce Bank, please call Commerce Bank at 800-645-2103.

This situation highlights the potential benefit of a new offering from MidWestOne Bank, Deluxe Provent ID RestorationSM service.  For $2.00 per month, you get a certified resolution specialist, breach and threat alerts, End2EndSM Defense – a fraud resolution process that includes (1) discovery, (2) isolation & restoration and (3) prevention - and more. Sign up at your local MidWestOne location. 

Additionally, we wish to remind everyone to never reply to emails, phone calls, or text messages that request your personal information.  Criminals may pretend they are your bank, particularly after a high-profile data breach.  MidWestOne Bank will never contact you by phone or email to ask for your account numbers, PIN numbers, or any other confidential information.