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Travel Tips

Together we’ll help you stay on top of your finances before, during and after your vacation. Our MidWestOne travel services are designed to give you peace of mind.

Falcon™ Fraud Manager

Falcon™ Fraud Manager helps identify and reduce fraud risk by detecting potentially fraudulent debit card transactions.  It reviews activity based on transaction data and cardholder profile factors, which could be affected while traveling.  Suspect activity may result in a temporary block until cardholder activity can be verified. 

To limit any impact, please keep in mind the following travel tips.

  • Notify the bank in advance of your trip, especially if you will be traveling outside of the U.S.
  • Keep fraud reporting and customer service contact information with you in a safe place away from your wallet or handbag. Call MidWestOne Bank at 1-800-247-4418 or during non-banking hours, contact SHAZAM at 1-800-383-8000.
  • Check your home voice mail if you experience problems using your card.
  • Guard your receipts and keep them in one place while traveling.

Please contact us for more information.